On the day of your booking, please deliver the bike to us in the morning and in a clean state. We do not offer a specific time slot to carry out the servicing on your bike. Our booking time is just an indicative for the amount of work we can handle everyday. We will strive to get your bike serviced and finished before the end of that day - depending on the availability of spare parts. We will let you know when your bike is ready to collect. If we have to clean your bike, an additional charge of £15 per bike will apply. Surcharge of £10 per part brought in from outside the shop.
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MODERN BIKES ARE COMPLEX MACHINES. WE HAVE FOUND THE ONLY WAY TO FAIRLY CHARGE FOR WORSHOP SERVICES, IS TO BASE OUR BILLING ON TIME SPENT.
All servicing is now billed at £60 per hour to the nearest 15 minutes (£15).
Our service rates are labour costs only, parts are not included. Our initial assessment will give an idea of requirements and we will always contact you prior to installation of any additional necessary parts, so please ensure we have up to date contact details for you.
Please note:
- Any worn/broken/replaced parts will be disposed of unless otherwise requested.
- We would ask you to collect your bike within a week of it being serviced or repaired.
- We reserve the right to charge for storage if bikes are not collected within a reasonable time.
Our pricing is based on experience and that jobs are invariably completed in the timescales reflected by the price.